Provide product training to help customers learn how to use your products, including new features. When customers believe your solution is the best one for them, sales increase.
When customers learn about your product and discover many different ways your product can be used, it motivates them to identify new ways to use the apply your solution to their unique environments.
Educated customers are more loyal to your brand. Your customers become brand ambassadors. Customers feel engaged, part of the community, and give useful feedback to improve your products.
Provide customer education the way your customers want it – on desktop, Progressive Web App or Native Mobile App. Create one or multiple client-specific sites for different customers or product knowledge communities effortlessly with drag and drop tools. No programming required.
Instancy provides a versatile learning platform to offer multiple modalities of learning from video, eLearning, webinars, and learning paths to podcasts. Organize your learning around client type, job role, skills or location. Offer your training in multiple languages.
Through dashboard and reports your client success team can track learning success. Client admins can also get access to their own learner’s progress through admin portals and scheduled reports. Automate actions based on certain conditions to push the right learning to the right person.