Instancy Inc - Perform, In the moment
eBooks
eLearning Course - Level 1
eLearning Course - Level 2
eLearning Course - Level 3
eLearning Course - Level 4
Online Assessment
Instructional Simulations
Software Application Training & EPSS
Web Games
Blended Learning
Step-by-step Procedures
Product Knowledge
Mobile Learning & Performance Support
Audio Recordings and Playback
Talking Characters
Multimedia Presentations
Personalized Content
Video Streaming
Data Forms
Online Surveys
Online Polls
News Letters
Discussion Forums
Accessibility - Section 508
Content Gallery

Step-by-Step Procedures

Step-by-step procedures or decision flows (electronic performance support) provide an innovation in content design in which a knowledge-worker may be guided step-by-step to perform a certain knowledge-intensive task. Examples of knowledge intensive tasks include equipment repair, maintenance, installation, medical procedures, or customer service protocols.

Procedures are presented in chunk by chunk within a decision flow and may be referenced electronically on a Web or mobile (such as hand-held computer or SmartPhone) form factor. Each procedure step may be linked to reference information including schematics, data-lists, data-forms, check-lists, product/parts catalog, etc.