Mobile/Workplace Learning & Performance Support: When, Why, How? (TECH)
Ken Shapiro, GlaxoSmithKline, and Harvey Singh, Instancy
Back Bay Ballroom D, Sheraton

The workplace has transformed from a tethered employee to a mobile worker. Has this shift in working enabled your employees to be located anywhere and still access corporate information, performance support, knowledge and training? Is your workplace enabled for mobile learning? When is the right time and is your culture ready for the learn anywhere mentality? Why should you embrace this? How do you enable your organization to think mobile, act mobile, and to be mobile? What are different device options, mobile learning, and performance support models that fit different situations? This session will enable you to understand the challenges and opportunities of educating a mobile workforce (not just a sales force) within your organization.

Learning Objectives

• Explain the challenges of enabling a remote workforce.
• Understand how mobile technology has transformed learning, performance support and explore mobile learning and performance support in action through case studies and examples.
• Establish a strategic plan for extending learning outside the confines of the enterprise.