Mobile Learning
and Performance Support |
Mobile
platforms such as PocketPC, TabletPC, and Mobile/Hybrid
Phones combined with the power of Intelligent Web
provide an unprecedented opportunity to disseminate
personalized knowledge within task-specific workflows
and highly contextual environments (using bar code
scanning, location based services, etc.) and more
importantly to serve as a dynamic information and
analysis environment that facilitates collaboration
and decision support.
Instancy provides an innovative framework for delivering
learning seamlessly on the web and multiple devices.
Instancy works with organizations to set up a Mobile
Learning lab and demonstration center based on their
own content. |
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| Mobile Application
Portal |
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This is an example of
a user interface of a portal for a mobile device. Each
icon represents an object/application that can be clicked
or tapped to start.
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| SmartPhone
- Product Portal |
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Product Information
for Sales Personnel
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News |
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FAQ |
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Competition |
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Pricing |
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Features and Benefits, etc. |
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| SmartPhone
- Information Look-up |
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Data-lookup from a
server (for example, a CRM application or a Web database).
Information look-up may include:
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Sales call list |
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Product pricing information |
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Contact information |
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Calendar |
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| SmartPhone
- Expert Locator |
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Expert Locator application
allows Sales personnel to look up experts for a particular
product based on the location (GPS required)
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| SmartPhone – Marketing
Collateral Management |
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This application allows
sales personnel to select collaterals by different product/categories
(residing
on the Web/sales portal) and send to selected contact(s).
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| SmartPhone – Assessment |
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Assessments may include:
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Product knowledge assessment |
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Sales techniques skill development |
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New hire training assessment/review |
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| SmartPhone – Game
Activity |
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Business/learning game
activities may include:
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Product knowledge quizzes |
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Sales techniques (including multi-cultural business
expertise) |
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Negotiation skills |
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| SmartPhone –Rich
Media |
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Rich media including Video,
Audio (MP3), and Flash may be delivered on mobile phones.
In addition, media files may be stored on the local storage
(using inexpensive memory storage add-ons)
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| SmartPhone
- Capture Audio Notes |
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SmartPhone audio notes
application allows the user to capture and organize their
audio notes files and send that data to a server with a
personal folder.
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| SmartPhone
- Surveys and Interactive Response |
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| PDA based Mobile
Portal |
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Content Objects accessed
through the portal include:
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eBook |
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Feedback Forms |
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Flash Based Animation |
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Video Clips |
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Procedures |
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Assessment |
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| PDA - eBook |
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eBooks on PDA devices
may be used to present interactive, multimedia content.
Features Include:
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Table of Content |
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Flash Movies |
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Graphics |
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Audio or Video Clips |
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| PDA - Procedure |
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Procedure provides step-by-step
instructions that may be used for performance support,
including tasks such as:
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Troubleshooting |
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Repair |
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Installation |
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| PDA - Assessment |
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Testing/Assessment related
to product knowledge, Sales techniques etc.
Different question types available i.e.
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Multiple Choice |
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Single Choice |
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True or False |
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Match the Columns |
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Fill in the Blanks |
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| PDA - Assessments & Interactive
Activities |
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Interactive activities
and assessment activities can be presented on a PocketPC
browser/using Flash technology.
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The pen interface can be used by
the user to respond and view the feedback. |
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Scores are cached on the local disk and uploaded
to a server through ‘ActiveSync’ (cradle
interface) or through direct connection from the
PocketPC to the Server over the Internet |
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| PDA – Data
Forms |
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This is an example of
a game used as part of an eLearning course on a technical
topic. The Flash-based game invites the learners to test
their knowledge and earn some points.
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| PDA – Animations & Product
Demo |
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Product Demo:
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Interactive animations played using
Flash Player |
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Drag and drop features to learn about product features,
product parts, etc. |
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| TabletPC/Laptops
- Product Portal |
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A Mobile Product
Portfolio includes:
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Product documents, |
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Price sheets |
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Competitor information |
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Features & Benefits |
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Rebuttals |
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News |
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Frequently Asked Questions |
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| TabletPC Based
eLearning |
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eCourses can be downloaded
on a TabletPC and the learner can step through the content
and interact with the content using a pen interface.
Tapping the pen on the screen opens up activities in
which the learner may respond to multi-choice questions
or mark-up images or take notes.
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