spend millions of dollars in deploying complex ERP and
other mission critical enterprise applications. Many of
these applications are designed to facilitate the management
of critical business processes, transactions, and data.
However, the complexity of the enterprise application
workflows, user interface designs and communication with
hundreds and sometime thousands of knowledge-workers
poses tremendous challenges in the effective utilization
and realization of desired Return on Investment.
Powerful technologies exist today to automate rapid
capture and delivery of training/simulations, documentation
and performance support (automated, context-sensitive